At RShoppers, we try to deliver your order safely and on time. Please read our simple shipping and delivery policy below.
1. Order Processing
After you place an order, we first confirm your order and payment.
- Orders are normally processed within 1–2 business days.
- Once your order is shipped, you may receive shipping or tracking details.
- Orders placed on Sundays or public holidays may be processed on the next business day.
2. Delivery Time
We normally deliver orders within 3–7 business days after the order has been shipped.
Delivery time may be different depending on your location, product availability and delivery partner.
3. Delivery Charges
Shipping charges, if applicable, will be shown at the time of checkout before you complete your order.
From time to time, RShoppers may offer free delivery on selected products or orders.
4. Delivery Address
Please make sure that your delivery address, mobile number and other details are correct while placing your order.
If incorrect information is provided, delivery may be delayed or the order may be returned.
5. Delayed Delivery
Sometimes delivery may take longer than expected because of:
- Bad weather
- Public holidays
- Transport problems
- High order volume
- Delivery partner delays
- Incorrect or incomplete address
- Other situations beyond our control
We will try our best to keep you informed if there is a significant delay.
6. Tracking Your Order
If tracking is available for your order, we will share the tracking details with you through the contact information provided during checkout.
7. Failed Delivery
If the delivery partner is unable to deliver the order because the customer is unavailable, the address is incorrect, or delivery is refused, another delivery attempt may be made.
Additional delivery charges may apply in some cases.
8. Damaged Package
Please check the package when you receive it.
If the package appears damaged or opened, please contact RShoppers customer support as soon as possible and share photos/videos of the package and product, if required.
9. Contact Us
If you have any questions about your order or delivery, please contact us:
RShoppers
Phone: 9057115238
We are always happy to help you.
Thank you for shopping with RShoppers!